City of Surprise

STORM Representative(s)

Marcia Sorensen, CFM
Environmental Compliance Analyst

CITY OF SURPRISE|Water Resource Management
16000 N Civic Center Plaza
Surprise, AZ 85374
This email address is being protected from spambots. You need JavaScript enabled to view it.

Back to top

Report a Problem

CALL (623) 222-CARE (2273)

Or go online at:

Storm Water & Pollution Prevention

  • Illicit discharges (including pool water) to storm sewer system or streets
  • Illegal dumping
  • Stagnant pools and standing water
  • Spill events

Street Maintenance

  • Blocked storm drains
  • Spills on the Street
  • Street sweeping schedules

To report a problem by telephone, call: (623) 222-6000
or go to:

Back to top

Other City Links

City of Surprise Public Works Dept – Street Maintenance Section

Surprise Municipal Code

Code Enforcement

Solid Waste and Recycling

Back to top

Program Summary

The City of Surprise is considered a Phase II community. In order to protect and improve the quality of storm water runoff, the City of Surprise obtained a permit to operate their small municipal separate storm sewer system (MS4) by submitting their Storm Water Management Plan to the Arizona Department of Environmental Quality in March 2003.

The City of Surprise implements a variety of different programs called Best Management Practices (BMPs) in order to successfully satisfy six minimum control measures established by the EPA. Some of the BMPs selected are:

  • Developing Water Conservation and Storm Water materials for outreach events
  • Marketing and Public Relations Information
  • Storm Water Inspection at Outfalls
  • Conducting Construction Site Inspections
  • Storm Water Basin Maintenance
  • Street Sweeping
  • Employee Training

City Hall offices open at 8 a.m. and close at 5 p.m. Monday through Friday. More info at

Back to top