Report a Problem
To report a problem using the online 24/7 Service Request Website:
www.surpriseaz.com/index.aspx?nid=1866
Storm Water & Pollution Prevention
- Illicit discharges (including pool water) to storm sewer system or streets
- Illegal dumping
- Stagnant pools and standing water
- Spill events
To report a problem by telephone, call: (623) 222-7000
or go to: www.surpriseaz.com/index.aspx?NID=704
Street Maintenance
- Blocked storm drains
- Spills on the Street
- Street sweeping schedules
To report a problem by telephone, call: (623) 222-6000
or go to: www.surpriseaz.com/index.aspx?nid=1465
Other City Links
City of Surprise Environmental Division
www.surpriseaz.com/index.aspx?NID=10
City of Surprise Environmental Division – Stormwater Section
www.surpriseaz.com/index.aspx?NID=697
City of Surprise Environmental Division – Conservation Section
www.surpriseaz.com/index.aspx?NID=134
City of Surprise Public Works Dept – Street Maintenance Section
www.surpriseaz.com/index.aspx?NID=1833
Surprise Municipal Code
Storm Water Ordinance (Ch 58, Art VI, Sec. 58-456 to 58-570)
Surprise Municipal Code
Stormwater Management (Ch 117, Sec. 117-1 to 117-9)
Code Enforcement
www.surpriseaz.com/index.aspx?nid=1074
Household Hazardous Waste Collection
www.surpriseaz.com/index.aspx?NID=1462
Solid Waste and Recycling
www.surpriseaz.com/index.aspx?NID=1457
Program Summary
Pollution of surface water bodies is a large problem, which affects the nation's communities. According to the Environmental Protection Agency, the 1996 National Water Quality Inventory indicated that approximately 40 percent of surveyed U.S. water bodies are impaired and do not meet water quality standards. Polluted storm water runoff is believed to be one the leading sources of this contamination. Common pollutants include: pesticides, fertilizers, oils, sediment, trash, and other debris.
Storm water runoff in the City of Surprise is largely transported through streets and curbs, open channels, and other conveyances, directly to our community retention/infiltration basins, city parks, washes, and nearby rivers. This water generally re-enters the water supply without passing through a treatment plant. So while the City of Surprise on average only receives seven to nine inches of rainfall a year, storm water quality is still a serious concern.
The City of Surprise is considered a Phase II community. In order to protect and improve the quality of storm water runoff, the City of Surprise obtained a permit to operate their small municipal separate storm sewer system (MS4) by submitting their Storm Water Management Plan to the Arizona Department of Environmental Quality in March 2003. That plan requires the City of Surprise to implement a variety of different programs called Best Management Practices (BMPs) in order to successfully satisfy six minimum control measures established by the EPA. Some of the BMPs selected are:
- Developing Water Conservation and Storm Water Information Materials
- Storm Water Inspection at Outfalls
- Conducting Construction Site Inspections
- Storm Water Basin Maintenance
- Street Sweeping
- Employee Training
Questions
To contact a member or report a problem within your community, click on the appropriate link below.